Understanding Apple’s Battery Issues


People have been asking this question for years “Does Apple slow down my phone when I update my older phone?” Now we have the answer of Yes. Now with out knowing the facts behind this decision you are probably angry at Apple and thinking about buying another phone like a Samsung Galaxy or just a new iPhone. But wait a minute and it will all make sense.

The Investigation

The first question was first investigated by Geekbench’s parent company Primate Labs. The average user is probably wondering what is Geekbench? Well Geekbench is an app pro user use to check the “score” of a device. It does this by placing it though many test and once they are completed you will be given your score. Their finding where recorded in a blog post on Geekbench’s site called “iPhone Performance and Battery Age. The article reports that as your battery ages the Geekbench score decreases. Although if you replace the battery the score will go back to normal.

Why Would Apple Do This

Now everyone is wondering why so Apple published a letter to customers admitting to the slowing of phones performance titled “A Message to Our Customers about iPhone Batteries and Performance.” In the letter Apple states that:

“First and foremost, we have never — and would never — do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades. Our goal has always been to create products that our customers love, and making iPhones last as long as possible is an important part of that.” -Apple

So if this is the case then why did they do it? To answer this you have to understand how batteries in your iPhone and other rechargeable batteries work. iPhones use lithium-ion batteries which is common among rechargeable batteries. They work great for powering all of your portable devices. The downside is that over time the power storage capacity degrades because of a complicated chemical reaction that happens in side the battery . The degrading process can be sped up by how often you are on your phone, how many times you have to charge it, and environmental conditions.
This feature was secretly added in iOS 10.2.1 to address the issue of iPhone 6 and iPhone 6s unexpectedly shutting down. Your phone might have unexpected shut down because what you were attempting to do might have needed more power than the battery can give. So in order to protect your phone it would restart.

So Whats Apple Going To Do About It

Apple can’t change the the fact that lithium-ion batteries loose their power capacity. The only thing that you can do to bring up the performance of your phone is to purchase a new battery which Apple has generously decreased the price of a new battery from US$79 to US$29 (that’s a US$50 discount). In addition to the lowered price in early 2018 they will release an iOS update that will give users the power to view their batteries status to see weather it needs to be replaced or not, and the ability to turn off performace throttling. Although in the meantime if you believe that your iPhone has had a dip in performance due to the battery you can contact them and have your battery remotely checked or you can schedule an appointment. To schedule an appointment go to Support.apple.com. Now click on “Contact Suport” in the top sub-menu then click “Get a Repair”. If your signed in to your AppleID on that device click on “See your products”. Once you sign in using your AppleID you can click on the device that you are having issues with. If you didn’t sign in with your AppleID click on iPhone now each of the circumstances are on the same page. Click on “Battery, Power, & Charging” then “Battery Remplacement”. Now choose how to contact Apple and schedule an appointment to get that battery fixed.

So in conclusion I hope this has provided a better understanding into why Apple has made this decision to slow your phone. Its not an attempt to make more money but instead a way to provide a better user experience under the circumstances.

 

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